Welcome to Christopher & Company. These Terms and Conditions (the “Terms”) govern your access to and use of our website, services, and related tools provided by Christopher & Company (“we,” “us,” or “our”). By using our website and engaging our services, you agree to comply with these Terms. Please read them carefully.

By accessing or using our website and services, you agree to these Terms and all applicable laws. If you do not agree with any of these Terms, you should discontinue using our website and services immediately.

Christopher & Company offers a range of digital marketing services, including but not limited to web development, SEO, social media management, advertising, and content creation. The specific scope, timeline, and fees for these services will be mutually agreed upon in a separate Service Agreement.

• Pricing: Our pricing is customized based on the services you require and will be detailed in a written proposal or contract.
• Payment Schedule: Payments are due according to the agreed-upon schedule in the Service Agreement. An initial payment is required before work begins.
• Late Fees: Payments not made within 14 days of the due date will incur a late fee of 1.5% of the total invoice amount per day, including taxes, until the outstanding balance is paid.
• Non-Payment: If payment is not made within 28 days of the due date, we reserve the right to suspend or terminate services. Any deliverables or assets created will remain our property until full payment is received.

Clients are responsible for providing accurate information, timely feedback, approvals, and all necessary materials required for the project. Delays resulting from the Client’s failure to provide required materials or feedback may affect the project timeline, and we will not be liable for such delays.

• Ownership Transfer: All deliverables, including websites, designs, and content, will remain the intellectual property of Christopher & Company until full payment has been received. Once full payment is made, ownership rights will transfer to the Client unless otherwise stated.
• Portfolio Use: By engaging our services, the Client grants us permission to use the completed work in our portfolio and marketing materials unless otherwise agreed upon in writing.

Both parties agree to maintain confidentiality concerning any proprietary or sensitive information shared during the course of the engagement. This includes client information, marketing strategies, and business details. Neither party will disclose such information to third parties without prior written consent, except as required by law.

• Termination by Client: The Client may terminate services by providing a 30-day written notice. Any fees for work completed up to the termination date will remain due.
• Termination by Christopher & Company: We reserve the right to terminate services for non-payment, breach of the Terms, or other material violations. Upon termination, the Client remains responsible for any outstanding payments, and unpaid deliverables will remain our property.

Refunds are not offered for services already rendered. If a project is canceled mid-way, the Client will be invoiced for work completed up until the cancellation date. No refunds will be issued for completed work.

We may use third-party tools and platforms (e.g., Google Ads, social media platforms, hosting services) to deliver services. The Client agrees to comply with the terms of service of these third-party providers. We are not liable for downtime, technical issues, or failures caused by third-party tools or platforms.

Christopher & Company will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the services provided under this agreement.

We are not liable for delays or failure to perform any obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or pandemics.

In the event of a dispute, both parties agree to first attempt to resolve the issue through good faith negotiations. If a resolution cannot be reached, the matter will be submitted to mediation or arbitration in accordance with the laws of the state in which Christopher & Company operates. Any legal actions will be subject to the jurisdiction of [State of Service].

We reserve the right to modify these Terms at any time, with changes becoming effective immediately upon posting on our website. Continued use of our services following any changes constitutes acceptance of the updated Terms. Clients will be notified of any significant changes to the Terms that affect ongoing projects.

These Terms and Conditions are governed by and construed in accordance with the laws of [State of Service]. Any legal disputes arising out of or related to these Terms will be resolved within the courts of [State of Service].

For questions or concerns about these Terms, you may contact us at:

• Email: [Your Email]
• Phone: [Your Phone Number]
• Address: [Your Business Address]

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Last Updated: 17-09-2024